Understanding the terms of using our travel assistance service.

Welcome to Tour & Travel. These Terms & Conditions govern your access to and use of our website and the travel information and assistance services we provide. By accessing or using this website, you agree to these terms. If you do not agree, please discontinue using the website.

1. About Our Service

Tour & Travel provides independent travel information and flight assistance to help visitors understand flight options, travel requirements, reservation questions, and common travel-related procedures. Our services may include general guidance concerning flight searches, routes, baggage, seat selection, booking changes, schedule disruptions, cancellations, and refund policies.

Unless expressly stated otherwise, Tour & Travel is not an airline, airport, government agency, or official representative of any airline. We do not own or operate aircraft.

Our website is intended to help you explore information and understand available options. Submitting an inquiry does not itself create a flight reservation, confirm a ticket, or guarantee that any requested service will be available.

2. No Guarantee of Flight Availability or Fares

Flight schedules, fares, taxes, seat availability, baggage allowances, and ticket restrictions may change without notice. Information discussed or displayed through our website may not reflect the final conditions available when you contact an airline or booking provider.

You should verify all important travel details, including the total fare, applicable fees, departure and arrival times, connection requirements, baggage allowance, and fare rules, with the relevant airline or provider before making a booking or other travel decision.

3. Inquiries and Assistance Requests

When submitting a request, you agree to provide information that is accurate and complete to the best of your knowledge. Depending on your inquiry, this may include your travel dates, route, passenger count, contact details, or an existing booking reference.

We may request additional information when reasonably necessary to understand your question. Submitting a request does not guarantee a particular response time, outcome, flight option, or resolution. Assistance depends on the nature of the request and the information available.

4. Passenger and Booking Information

You are responsible for checking that passenger names, travel dates, destinations, contact details, and other information supplied to an airline or booking provider are correct before confirming a booking. Incorrect information may result in additional charges, travel restrictions, or other complications.

You are also responsible for reviewing applicable passport, visa, transit, identification, and entry requirements for your journey. Requirements vary by destination, nationality, itinerary, and individual circumstances. Confirm current requirements with the relevant official authorities and airline before departure.

5. Airline and Third-Party Terms

Airlines and other travel providers operate under their own terms, conditions, and policies. These may cover ticket changes, baggage, check-in, seat selection, missed flights, schedule changes, cancellations, and refunds.

When you make a reservation through an airline or another booking provider, that provider's applicable terms govern the transaction. You are responsible for reviewing those terms before completing your booking.

We do not control airline operational decisions, ticket inventory, provider systems, or the outcome of requests submitted to third parties.

6. Changes, Cancellations, and Refunds

Change and cancellation options depend on the applicable ticket conditions, airline policies, booking channel, and circumstances of the request. Additional charges, fare differences, restrictions, or deadlines may apply.

Refund eligibility and processing times are determined by the applicable airline or booking provider and the relevant fare rules and legal requirements. Providing information about a cancellation or refund process does not guarantee approval, a particular refund amount, or a specific processing time.

Review our Cancellation & Refund Policy for additional information about the scope of our assistance and the applicable limitations.

7. Fees and Charges

Any fee applicable to a service provided directly by Tour & Travel will be disclosed before you agree to that paid service. Airline charges, booking provider fees, taxes, fare differences, and other third-party costs are separate and may apply according to the relevant provider's terms.

You should review the amount, purpose, and applicable conditions of any disclosed fee before proceeding. No statement on this website should be interpreted as a promise that airline services or third-party transactions will be provided without charge.

8. Website Content and Intellectual Property

Unless otherwise indicated, the text, design, graphics, branding, and other content on this website are owned by or licensed to Tour & Travel and are protected by applicable intellectual property laws.

You may access and use the website for lawful personal and informational purposes. You may not reproduce, republish, distribute, modify, or commercially exploit protected website content without appropriate authorization, except where permitted by applicable law.

9. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, or deceptive purposes.
• Submit false, misleading, or unauthorized information.
• Attempt to gain unauthorized access to website systems or data.
• Introduce malicious code or interfere with website security or operation.
• Use automated methods to access or collect website information in a manner that violates applicable law or these terms.
• Infringe the rights of Tour & Travel or any other person or organization.

We may restrict or suspend access where reasonably necessary to protect the website, its users, or our legitimate interests, subject to applicable law.

10. Third-Party Links

Our website may include links to external websites operated by airlines, travel providers, or other organizations. These links are provided for convenience or informational purposes.

We do not control or guarantee the accuracy, availability, security, or content of external websites. Accessing a third-party website and using its services is at your discretion and subject to its own terms and privacy policy.

11. Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information. Our Privacy Policy explains the categories of information we collect, how we use it, when it may be shared, and the choices available to you under applicable law.

By using our website, you acknowledge that you can review our Privacy Policy to understand these practices. Nothing in these terms removes any privacy rights that cannot lawfully be waived.

12. Website Availability and Accuracy

We make reasonable efforts to keep website information useful and up to date. However, we do not guarantee that every page, feature, or item of information will always be available, accurate, complete, or free from errors.

Website access may occasionally be interrupted for maintenance, technical issues, security measures, or circumstances outside our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Tour & Travel is not responsible for losses arising from reliance on outdated or incomplete third-party travel information, airline schedule changes, fare changes, provider decisions, service interruptions, or actions taken independently by airlines and other travel providers.

We are not responsible for the performance of third-party websites, airlines, or booking providers. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable rights or remedies that cannot lawfully be excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for reasonable losses, liabilities, or costs arising from your unlawful use of the website, your material breach of these terms, or your infringement of another party's rights. This provision does not apply to the extent a claim results from our own conduct for which liability cannot lawfully be excluded.

15. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our services, website operations, or legal requirements. Updated terms will be published on this page with a revised date.

Your continued use of the website after revised terms are published may constitute acceptance where permitted by applicable law. If a change requires specific notice or consent, we will follow the applicable requirements.

16. Governing Law and Disputes

These terms are subject to the laws applicable to the operation of our service, without overriding any mandatory consumer protection or other legal rights that apply to you. Any dispute will be handled by the courts or other appropriate dispute-resolution bodies with jurisdiction under applicable law.

Before initiating formal proceedings, we encourage you to contact us so that we can attempt to understand and resolve your concern.

17. Contact Us

If you have questions about these Terms & Conditions or need clarification about our travel assistance services, please contact us:

Tour & Travel
Email: help@FareBuddyGo.com